Privacy Policy

Last Updated: November 9, 2025

1. Introduction
Welcome to My Premium Floors & Design (“we”, “us”, “our”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mypremiumfloors.com/ (“Site”) and engage with our services (e.g., consultations, estimates, installations). By using our Site or providing us with your information, you consent to the processing described in this policy.

2. Information We Collect
We may collect the following types of personal information:

• Contact information (such as name, email address, phone number, physical address) when you request an estimate, consultation, or contact us.
• Business or job-related information (if you are engaging us for commercial projects).
• Payment information (if applicable for services rendered through our Site or offline).
• Usage data and technical information when you visit our Site (such as IP address, browser type, operating system, referring URLs, pages visited, time spent).
• Cookies and similar tracking technologies (see section 5).
• Any other information you voluntarily provide (for example, when filling out forms, submitting messages, or communicating with us).

3. How We Use Your Information
We use your personal information for the following purposes:

• To provide, operate, and maintain our services (e.g., consultations, installations, customer support).
• To respond to your inquiries, schedule appointments, send quotes and estimates.
• To process payments and provide invoices if applicable.
• To improve our Site and services, understand how users engage with our Site, and implement improvements.
• To send you promotional and marketing materials (if you have opted in), such as updates about new flooring products, special offers, events, or financing options.
• To comply with legal obligations and enforce our rights.

4. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:

• With service providers who perform services on our behalf (such as hosting providers, payment processors, email service providers, analytics providers).
• With contractors, installers, subcontractors (when needed for projects) – provided they abide by confidentiality obligations.
• If required by law, regulation, court order, or similar legal process.
• In connection with a business transaction (e.g., sale, merger, reorganization) where your information might be among the transferred assets.
• With your consent or at your direction.

5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to collect usage and technical data when you visit our Site, which helps us enhance your user experience and improve our services. You can choose to disable cookies via your browser settings, but note that certain parts of the Site may not function properly without cookies.

6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When no longer needed, we will securely delete or anonymize your data.

7. Security
We implement reasonable physical, technical, and administrative safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the information we hold about you.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to object to or restrict certain processing of your information.
• The right to withdraw consent (where consent is the basis for processing).
  To exercise any of these rights, please contact us using the contact information below.

9. Children’s Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without verification of parental consent, we will take steps to delete that information.

10. International Transfers
If your personal information is transferred outside of your jurisdiction (for example, outside the United States), we will ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our Site and indicate the “Last Updated” date. You are advised to review this policy periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of those changes.

12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
My Premium Floors & Design
📍 Address: 4747 N 7th St #414, Phoenix, AZ 85014
📞 Phone: (602) 610-0422